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Position Summary:
The Program Manager drives development and release of new relay products, services and programs; ensures that cross-company approvals are obtained, and then manage the product's creation through execution; guide cross-functional teams including product management, product development, technology, operations, business development, product and brand marketing, and sales through each step of development and beyond to the evolution of new and existing products. The Program Manager function includes a significant project management component, which includes the following:
creates, and coordinates all interdepartmental task elements for internal and external projects driven by business activities; identifies, and organizes all subject matter experts and drives cross-departmental implementation teams; works directly with technology project management to meet delivery dates for product development; provides ongoing assessment of interdepartmental involvement and inclusion in project coordination.
Qualifications:
- Minimum of 5-7 years experience as a Program Manager or Project Manager
- Demonstrated success defining and launching excellent products
- 3+ years of experience in service provider market
- Excellent written and verbal communication skills
- Bachelor's degree
- Technical background, with experience in Telecommunications, Internet, Computers, or Software
- Excellent teamwork skills
- Proven ability to influence and coordinate cross-functional teams without formal authority and with minimal supervision
- Examples and at least one sample of an effective document delivered in the past
- Able to juggle multiple projects & changing priorities with enthusiasm; be able to give clear direction to ensure deadlines are met and quality results are achieved
- Knowledge of or interest in people with hearing loss
- Ability to travel required
Send resume to: jobs@goamerica.com
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